Frequently Asked Questions
Everything you need to know about orders, payments, services and more — answered instantly.
31 Questions 9 Categories Instant Answers
4 questions
An SMM Panel (Social Media Marketing Panel) is a platform that allows users to purchase social media services such as followers, likes, views, and comments for different social networks. It's used by individuals, influencers, agencies, and resellers to grow social presence quickly and efficiently.
SMM panels are safe when used responsibly and when you choose a trusted provider. However, violating the terms of social networks can lead to temporary restrictions, so always use services in moderation and avoid suspicious activity.
Anyone looking to grow their social media presence, including individuals, businesses, influencers, digital marketers, and agencies can use an SMM panel.
Our SMM panel is user-friendly, provides instant order processing, 24/7 support, a wide range of services, competitive pricing, and secure payment methods. We cater to both beginners and resellers.
4 questions
After registering and logging in, simply select your desired service, enter the required information (such as link or username), choose the quantity, and click 'Submit.' Your order will be processed instantly.
You can check the status of all your orders in the 'Orders' or 'Order History' section of your dashboard. Statuses include: Pending Processing In Progress Completed Partial Canceled
Pending: Awaiting to be processed.
Processing / In Progress: Your order is being delivered.
Completed: Your order has been fulfilled.
Partial: Only part of your order was delivered; the rest was refunded.
Canceled: Your order could not be delivered; you have been refunded.
Processing / In Progress: Your order is being delivered.
Completed: Your order has been fulfilled.
Partial: Only part of your order was delivered; the rest was refunded.
Canceled: Your order could not be delivered; you have been refunded.
Most orders are completed within the estimated time. If your order is delayed, please check service speed, server status, or contact support for assistance.
4 questions
Our panel offers services for TikTok, Instagram, YouTube, Twitter, Facebook, Spotify, LinkedIn, Telegram, and more. You can buy followers, likes, views, comments, shares, and other engagement types.
Each service comes with a detailed description, speed, guarantees, and price. Read the descriptions carefully to choose the service that fits your needs. If unsure, contact our support.
No, as it will conflict in our server. Please wait until your first order for the same link/service is completed before placing another order.
Drip-Feed allows you to split your order into several smaller orders delivered over time. This creates natural-looking growth and reduces the risk of restrictions.
3 questions
We accept credit/debit cards, PayPal, cryptocurrencies (such as Bitcoin, USDT), and other local and global payment methods. All payments are secured with SSL encryption.
Yes, the minimum deposit varies depending on the payment method. You can find minimum and maximum deposit limits on the deposit page.
Refunds are automatically issued for failed, canceled, or partial orders.
We don't allow withdrawal of balance once it has been added to your user account.
We don't allow withdrawal of balance once it has been added to your user account.
3 questions
Our support team is available 24/7. You can reach us through live chat, email, or by submitting a ticket via your dashboard.
We strive to respond to all inquiries within a few minutes to a few hours, depending on the complexity of your issue.
Contact support with your order ID and details of the issue. We'll investigate and resolve your concern as quickly as possible.
3 questions
Yes, we offer a comprehensive API for resellers, enabling you to automate orders, check balances, and manage services directly from your own platform.
API documentation is available in your dashboard under the 'API' section. It includes instructions, code examples, and a list of supported methods.
Log in to your account, navigate to the ACCOUNT section, and generate your unique API key. Keep it safe and never share it with anyone.
4 questions
A Child Panel is a fully branded SMM panel that you can run under your own domain. It is directly connected to our main panel's API, allowing you to resell our services as your own business.
You can order a Child Panel from your dashboard. After payment, your Child Panel will be set up and ready to use within a few hours.
You get your own branded panel, full automation, instant access to our services and pricing, and the ability to build your own reseller business with no technical skills required.
No, but you can buy a cheap domain name from our partner csohost.com.
3 questions
Yes! Our affiliate program allows you to earn commissions by referring new users to our panel. Simply share your unique referral link.
When someone signs up using your referral link and makes a deposit, you earn a percentage of their spending as commission. The more referrals you bring, the more you earn.
Commissions are automatically credited to your user balance. You can use this balance for orders.
Note: We don't offer money withdrawal from the affiliate balance; commissions can only be used for purchasing services on the panel.
Note: We don't offer money withdrawal from the affiliate balance; commissions can only be used for purchasing services on the panel.
3 questions
Many services come with refill and replacement guarantees. Please read service descriptions for guarantee details before placing your order.
If you require a service not listed on our panel, please contact support. We're always open to adding new services upon request.
Yes, our panel is fully responsive and can be accessed from any device, including smartphones and tablets.
No questions match your search.
Try another word, or ask our support team below.Still have questions?
Our support team is ready to help you 24/7.
